QNAP Users Report Login Issues After Firmware Update
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QNAP users face login issues after problematic firmware update. Owners of QNAP network-attached storage (NAS) devices are reporting difficulties logging into their systems following the release of firmware update QTS 5.2.2.2950, build 20241114. Many users have attempted resets without success, leading to frustration as they receive error messages regarding invalid login credentials. QNAP has acknowledged the issue, stating that only a limited number of models were affected and that they have since re-released a stable version of the update. However, users have criticized the company’s lack of communication and support, with some still unable to access their devices. QNAP has offered options for affected users to downgrade or seek technical assistance, but concerns remain about the adequacy of their support response.