Guide to Managed Security Services Challenges and Solutions
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🔍 Navigating the Challenges of Managed Security Services: A Guide for Customers. The article discusses common pitfalls encountered during Purple Teaming exercises between customers and managed security service providers (MSSPs). It highlights the frequent mismatch between customer expectations and the services delivered, emphasizing the importance of clear communication and understanding of detection capabilities. Key considerations include aligning services with the customer’s threat model, ensuring comprehensive IT infrastructure coverage, and establishing effective incident response protocols. The authors advocate for continuous improvement and regular evaluation of security solutions to adapt to evolving threats and changes in the IT environment. Ultimately, the goal is to foster a win-win relationship between customers and service providers.
