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Citrix Investigates January Microsoft Security Update Issues

/ 1 min read

🛠️ Citrix addresses issues with January Microsoft security update affecting Session Recording. Citrix is investigating problems related to the January 2025 Microsoft security update that fails or reverts on machines running the 2411 Session Recording Agent. Users are advised to stop the Citrix Session Recording Monitor Service, apply the security update, and then restart the service to mitigate the issue. Detailed workarounds are provided, including steps for both graphical and command-line interfaces. Additionally, if the security update needs to be uninstalled, users should follow similar steps to disable the service, uninstall the update, and re-enable the service afterward. The article also notes the affected operating systems and relevant Microsoft knowledge base articles for further assistance.

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