Sage Group Halts AI Tool After Data Exposure Incident
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🤖📉 Sage Group temporarily suspends AI tool after data exposure incident. Sage Group plc has halted its Sage Copilot AI, designed for accounting tools, following a report that it inadvertently revealed customer data to other users. A customer discovered that when requesting recent invoices, the AI displayed information from different accounts, prompting the company to investigate. Sage characterized the issue as minor, asserting that no GDPR-sensitive data was leaked and that the fix was implemented swiftly. The AI, launched in February 2024, aims to automate workflows and enhance business efficiency, and is currently available to a limited number of users. This incident highlights ongoing challenges in AI data governance and accuracy, echoing similar issues faced by other tech companies.
